Assertiveness Skills

2012 Dates: 24 May - 25 May, 20 August - 21 August, 8 November - 9 November
Venue: IIR Training House, Rosebank, Johannesburg
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Attend this training course and you will learn how to:

1. Increased work effectiveness and productivity
2. Confidence to handle difficult behaviour in others
3. Reduced interruptions at work
4. More time for creative and development opportunities
5. Effective time management and enjoyment of greater self-esteem
6. Improved decision making and reduction in procrastination
7. Ability to manage colleagues and friends effectively
8. Increased control of your daily activities
9. Reduction in your stress levels

12 CPS® / CAP® Points
CPS© / CAP© Points from “The Institute for Certified Administrative Professionals (ICAP)” 
The CPS® and CAP® ratings are the achievement of the internationally recognised standard of proficiency as a professional secretary / office professional.
The CPS® and CAP® qualifications will enable secretaries to reach a professional standard never previously available in this country.
The CPS® and CAP® programmes are self-study, distance learning programmes and are ideally suited to office professionals who are planning on pursuing career advancements

Register 8-weeks before & SAVE!!!