linkedin

Conflict Resolution

2012 Dates: 30 July - 31 July, 15 October - 16 October
Venue: IIR Training House, Rosebank, JHB
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

iir-register-now iir-tell-a-friend iir-brochure-download iir-pricing iir-subscribe-to-updates

 

Build sound relationships with internal and external clients

Benefits & Outcomes

• Apply the essential steps to resolving conflict
• Understand what makes people passive, assertive or aggressive and how to deal with each
• Know yourself and in which areas to be more assertive
• Find the perfect balance without being over or under assertive
• Know how to apply the various negotiation techniques to achieve your goals