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Coaching & Mentoring
Coaching is important for your organisation as it provides support and advice to an individual or group in order to help them recognise ways in which they can improve their effectiveness of your organisation. If you are not mentoring and coaching your employees you are wasting a massive opportunity for more money by making your employees better. Not only will they outperform others, but they will also be less likely to want to leave and more eager to help the company achieve its goals. The list of benefits is truly endless.
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Conflict Resolution
This training course on conflict resolution is aimed at equipping you with skills to successfully deal with conflict situations and root out the problem before it becomes a long term issue. Conflict in the right setting, handled in the right way, can be beneficial in any organisation. By attending this 2-day training course you will be able to successfully implement strategies that will help you to resolve conflict amongst your staff.
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Key Account Management
The Key Account Management workshop is designed to hone sales professionals’ skills in dealing with strategically important accounts: the focus is on moving towards an aligned sales approach based on growing with the customer and deals with elements such as the KA sales process, strategic alignment, understanding KA growth models and focusing on customer business development
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Time & Stress Management
Managing our time effectively and efficiently reduces stress. Reduction in stress increases productivity. This programme provides you with workable time management tools to use and apply in all facets of your life. This ensures a positive balance between your responsibilities at work, home and your social life. You will identify the areas in your life where time management is lacking and where stress has developed and resulted in a negative influence in your life.
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Event Management
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Customer Services
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Assertiveness Skills
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